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Front Desk Receptionist

Company: Drew Nicoll Home Selling Team
Location: Ukiah
Posted on: September 22, 2022

Job Description:

Do you have a passion for service and love to put a smile on peoples faces? Then you might be an excellent fit for the front desk receptionist position on our customer service team! Our fast-paced real estate team prides itself on providing excellent S.E.R.V.I.C.E to all of our clients. If you are personable and well-versed in Microsoft applications, apply today!

Responsibilities:

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Take incoming calls, online and in-person room bookings requests, and answer questions about guests needs involving room rates, available rooms, amenities, rewards programs, and special requests
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Handle customer complaints as necessary
Connect with the housekeeping department to ensure guest accommodations are ready


Qualifications:

Exhibits working knowledge of Microsoft Office and reservation management systems
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Comfortable taking telephone calls and mitigating stressful situations
1+ year of hotel industry experience or related job preferred
High school graduate, GED recipient, or equivalent


About Company:
The Drew Nicoll Home Selling Team is rapidly expanding and helping Agents across America build successful careers in Real Estate!

Keywords: Drew Nicoll Home Selling Team, Santa Rosa , Front Desk Receptionist, Administration, Clerical , Ukiah, California

Click here to apply!

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