Branch Manager

Company: Umpqua Bank
Location: Concord
Posted on: June 1, 2025

Job Description:

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.About the Role:Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. Responsible for attaining established growth goals by developing new relationships and growing existing client relationships. Ensures branch operates efficiently and within operational guidelines at all times. Branch Manager levels I through IV are typically differentiated by the following factors: # of FTE, branch transaction volumes, market deposit volume, complexity of branch, customer differentiation (% business vs. consumer accounts), in addition to the associate's skill set.

• Leads, manages and coaches associate performance and development while managing appropriate branch staffing levels.
• Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses.
• Achieves consistent satisfactory audit results through sound operational practices.
• Partners closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy.
• Demonstrates basic knowledge of core products and Umpqua's Business/Consumer Financial Review process.
• Develops and maintains strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in local community.
• Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders.About You:
  • High School Diploma or GED, required.
  • Associate's or Bachelor's, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred.
  • 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience required.
  • 2 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination preferred.
  • Extensive knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges.
  • Demonstrates proficiency in consumer lending, prior exposure to business lending
  • Manage deposit and loan portfolios including less complex consumer and business relationships.
  • Membership in local community organizations, demonstrating commitment to community leadership.
  • Proven training and mentoring skills with desire to help others develop and grow.
  • Strong attention to detail and the ability to multi-task effectively.
  • Demonstrated sales skills.
  • Ability to understand cash flow, financial statements, and market risk.
  • Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.
  • Ability to think critically to anticipate downstream impacts of decisions.
  • Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable.
  • This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee's assessment of the consumer's financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements.
  • This position IS NOT authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and therefore this position is limited to acting as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only.
  • Notary certification preferred.Be a part of a bank that invests in you!
    • Competitive Incentive Plan: Earn rewards that match your efforts.
    • Professional Development: Grow your skills with our tailored premier banker programs.
    • Career Growth: Clear paths to achieve your professional goals.Job Location(s): Ability to work fully onsite at posted location.Concord, CA 94520We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $70,000 to $100,000, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.Our Commitment to Diversity:Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [emailprotected] .To Staffing and Recruiting Agencies:Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
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Keywords: Umpqua Bank, Santa Rosa , Branch Manager, Accounting, Auditing , Concord, California